1. User Responsibilities
- Accurate Information: Users must provide truthful, complete, and up-to-date personal details, including contact information.
- Compliance with Laws: Users must comply with all applicable laws and regulations when purchasing products or using services through the platform.
- Fair Use: Users agree not to misuse the platform (e.g., fraud, abusive behavior towards vendors, spamming, or bypassing the platform’s services).
- Interaction with Vendors: Users are expected to engage respectfully and professionally with vendors and follow the agreed-upon procedures for services or products.
2. Payments and Transactions
- Payment Process: Users agree to make timely payments for products or services using the platform’s secure payment methods.
- Refunds and Cancellations: Users agree to the platform’s refund and cancellation policies, which will be clearly outlined.
- Transaction Fees: Any applicable service or transaction fees charged by the platform will be clearly disclosed, and users agree to pay them as part of the purchase process.
3. Platform Usage
- Account Responsibility: Users are responsible for safeguarding their login credentials and are liable for all activity under their account.
- Prohibited Conduct: Users may not use the platform for any unlawful, harmful, or fraudulent activities.
- Non-Circumvention: Users agree not to circumvent the platform by engaging directly with vendors to avoid fees or commissions.
4. Content and Intellectual Property
- Content Submission: Users may provide reviews, comments, and feedback on products/services, but agree that this content should be respectful, non-defamatory, and not violate any laws.
- Platform Content Usage: Users acknowledge that the platform’s content (photos, descriptions, etc.) is protected and agree not to misuse or distribute it without permission.
5. Dispute Resolution
- Vendor Disputes: Users agree to use the platform’s dispute resolution process if there are any issues with vendors (e.g., late delivery, poor service).
- Platform Mediation: Users understand that the platform may act as a mediator in disputes and its decisions will be final.
6. Cancellation and Termination
- User-Initiated Cancellation: Users can terminate their accounts at any time, but they must settle any pending orders or obligations before doing so.
- Platform-Initiated Termination: The platform reserves the right to suspend or terminate user accounts for violations of these terms, including fraudulent activity or consistent poor behavior.
7. Liability and Indemnity
- Limitation of Liability: The platform is not responsible for losses arising from issues with products or services provided by vendors, or for technical issues such as downtime or data loss.
- Indemnification: Users agree to indemnify and hold the platform harmless for any claims, damages, or legal actions arising from their use of the platform or disputes with vendors.
8. Refunds and Cancellations
- Refund Policy: Users agree to the platform’s refund and cancellation policy, which will clearly outline situations in which refunds are granted and any applicable fees.
- Vendor Policies: Users acknowledge that specific vendors may have additional policies regarding cancellations or refunds, and they agree to follow these policies.
9. Changes to Terms
- Modification of Terms: The platform reserves the right to modify these terms and conditions at any time, and users will be notified of significant changes in advance.
10. Privacy and Data Protection
- Data Collection: Users consent to the collection, storage, and use of their personal data as described in the platform’s privacy policy.
- Third-Party Services: Users understand that their information may be shared with third-party payment processors or service providers to facilitate transactions.
CONTACT US
- Should you have questions about these terms, our platform, or any other inquiries, feel free to contact us at: info@pawginn.com or call us at 9313581551